Refund policy

 

Refund Policy

 

At Cherry Blossom, we are committed to ensuring your complete satisfaction with each purchase. We understand that sometimes a product may not be exactly what you expected. To make your shopping experience stress-free, we offer a hassle-free refund policy.

 

1. 30-Day Return Window: 

You have 30 days from the date of purchase to initiate a return. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

 

1. Free Return Shipping:

We believe that returning a product should not be a hassle. Therefore, we offer free return shipping for all our customers. Simply contact our customer support to initiate a return, and we will provide you with the necessary shipping labels and instructions.

 

1. No Restocking Fee:

We do not charge any restocking fees for returned items. This means you will receive a full refund for the item's price, provided it meets our return conditions.

 

Return Conditions:

- The item must be unused and in the same condition that you received it. It must also be in the original packaging.

- To complete your return, we require a receipt or proof of purchase.

 

Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

 

Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [contact email].

 

Need Help?

For more information or if you have questions, please contact our customer support at info@cherry-blossom.shop . We are always here to help!